How it started…

You most probably know at least one person in your country who has paid a visit to Budapest for dental care and returned home proudly and happily with a brand-new and gorgeous smile. Patients from Germany and Austria began crossing the Hungarian border for cheaper-yet-high-quality dental care as early as the 1980s.

Within two decades Hungary had become one of the globe’s hottest dental destinations, a real “dental paradise”. Most of the country’s dental tourism patients – thousands and thousands per year – arrive from English-speaking countries, such as the UK, Ireland, Canada or the US. Recently, however, a new trend has been developing, as tourists from Switzerland, Denmark and Iceland are now visiting Hungary in record numbers, since their local dental treatment fees are very high, while the quality of the services is not always top-notch, but sometimes even poor in those countries.

Asdis is one of the many foreign patients who travel to Hungary for dental services at Madenta. Following a rather complex, but smooth and successful dental treatment, including tooth removal, temporary crown placement, and a permanent zirconium bridge placement 4 months later, she was happy to share her experiences at Madenta with us.

“I had a complex problem in my mouth,

which was mostly aesthetic – well, at least that’s what I thought. There was a huge gap between my two front teeth. This so-called diastema must be a genetic thing as my son has the same problem. Also, my teeth were stained and discoloured. Because of how they looked, my self-esteem was extremely low and my self-image awfully bad. I never smiled with my mouth open – the maximum you could have seen from me was a tight-lipped smile; and many times I hid my mouth with my hand in front of strangers. As years passed, my mood and state-of-mind got lower and lower. Sometimes I told myself, ‘That’s it for me! I will never get back that smiley, cheerful and sociable Asdis I used to be.’

While I was constantly thinking of my defective smile,

an even bigger problem occurred. My jaw bones, along with my gums, started shrinking, and due to that some of my teeth started getting loose. They were still functioning well, so I did not pay too much attention to this problem. But I got more and more desperate about the look of my smile, so I decided to search for dental help.

You probably want to know what brought me to Hungary.

Many reasons. First, Western European patients can save up to 70% on dental care in Hungary in comparison to our prices, receiving the same quality, if not higher. Sure, the significant financial savings are an important factor, but not the prime consideration, as without high-quality service low prices mean nothing when your health is on the line. But with Hungarian dentists, one doesn’t need to make such compromises! The country is well known for its high-level education system. Hungarian dentists undergo extensive training to become skilled and proficient.

But what mattered the most was

that my sister, my son and some other members of my family were already Madenta patients. And they were raving about every aspect of it: the highly expert doctors and assistants, great customer service, calm atmosphere, exclusive wellness center-like interior, state-of-the-art equipment, and excellent facilities, speed of treatment.

But what instantly won me over was a selfie taken by my sister right after finishing her restorative treatment. It is not only that I was extremely happy for her gorgeous smile, but that photo gave me hope that one day my smile could be radiant and beautiful again too, and my self-esteem healed.
So now you can see that coming to Budapest and having the treatment at Madenta wasn’t an idea out of the blue, or rushed, but a well-grounded decision.

There is one more thing.

One of the many advantages of Madenta over other Hungarian dental clinics also specialized in treating foreign patients is that for several countries co-operates with native speaker contact persons.

According to the treatment plan

composed by Madenta, eight of my teeth needed to be extracted. Although I believed that things could be fixed somehow without having to remove them, this information did not come as a big shock. I knew that my life was going to be much easier, much more pleasant, and my look incomparably better with my new teeth. So, I acknowledged it: ‘Okay, this is what has to be done.’

Four months later I arrived in Budapest

along with my son, who came to give me support and reassurance. I thought that I was going to need him there, as I had been seriously afraid of dentists before: whenever I had to go for dental treatment, I trembled. It wasn’t any different this time. When I first arrived at the clinic, I was half-dead with fright. I did not even look around. When prosthetics specialist Árpád Nagy came to greet me, I told him straight away how scared I was.

He just smiled reassuringly, seemed relaxed, strong-willed and full of self-confidence. We had a long conversation and he explained why it was necessary to extract my teeth. If my teeth weren’t removed, he said, I would face the slow-but-inevitable process of losing them one after another.
I was scared so I had many questions, but he was super nice and unendingly patient. I trusted him instantly and knew with 100% certainty that I had made the right decision. As quickly as he earned my trust, it has remained. Forever.

I stayed in Budapest for five working days,

and went to Madenta four times altogether. I was impressed by how a complex, serious treatment can be carried out in a matter of days at Madenta. In one day, I had eight teeth removed, and straight away a plastic temporary crown (called ‘chairside crown’) was inserted, so I did not go toothless even for a single day! Another day, Dr. Nagy took a dental impression of my mouth, not in the traditional way but with an intraoral scanner.

The device seemed like futuristic technology, but this method is much more gentle than the traditional way of taking a dental impression, which was a huge relief. In a few days, based on the scan impression, my temporary bridge was produced in a dental laboratory. On the last day, I went back to get my temporary bridge placement.

The moment it was inserted into my mouth was the beginning of my new life. I looked in the mirror and cried, it was so beautiful. The memory of that moment still brings tears to my eyes.

After getting my temporary bridge

I took a selfie and posted it on Facebook. The reactions were overwhelming. I am not kidding – in a few hours, I got hundreds and hundreds of comments and messages: ‘Wow, what happened to you? Where did you get your beautiful teeth? You look so different and much younger, your smile radiates. Could you send me the contact information in a private message?’ etc., etc. I was on the phone talking to people and sending messages all the time. It was like a full-time workday for me, texting and messaging everyone, recounting my experiences, and passing on the contact details. I was like a Madenta agent ☺. And my ‘mission’ did not simply end there.

After getting home,

I couldn’t stop talking about my Madenta experiences. I recalled my thoughts and impressions. For example, the memories of Dr. Nagy, who remained extremely thoughtful and caring during the whole process. He always explained everything to me in great detail, so I always knew what the next step would be and what to expect: what I would feel, or hear. He kept talking to me throughout the whole treatment. Nothing came unexpectedly, and I felt like I was in full control the whole time. After one day I started feeling relaxed in the chair. Relaxed, calm and safe. And not just the attitude; Dr. Nagy is a highly-skilled dentist, a perfectionist, very accurate and professional, paying attention to even the smallest details.
And it is not just him, but Madenta overall. As I got more and more relaxed, I started looking around and noticing what was around me: the state-of-the-art facilities, the cleanliness, the stylish and exclusive design, the cheerful, relaxing atmosphere.
Also, I got a  heart-warming feeling that Madenta colleagues work together like one big family. Everyone is kind and polite, they treat their patients with warmth, and make you feel at home. My patient coordinator is amazing, as are the receptionists. Their smile is real. I felt wonderful among these people; even waiting for my next treatment was a nice, relaxing experience.

I lived with the temporary bridge for four months

with no problem at all. It was aesthetically impeccable and functioned well. Then I came back to Budapest again, this time alone without my son. I did not need his support as I felt like I was coming home. During my second stay,

I got my permanent zirconium bridge, which is excellent! It is metal-free, super comfortable, solid and strong, and extremely natural-looking, with good translucency, shape, and color. This time I stayed for 8 working days and had many fewer appointments, so I had the chance to explore Budapest. It is such a truly charming, wonderful city. I am an adventurous person, I travel a lot, have lived in different countries – Spain, Sweden, the US – but that city is truly unique. I told my friend yesterday that I could live there. I can visualize myself as a ‘ Budapester’ . Everybody is so kind there, they treat you as a family member or a good friend. My home country is beautiful and its people are great but in a very different way. Budapest has an especially loveable, catchy atmosphere. And it’s beautiful: the panoramic views over the Danube and its bridges, the architecture…! This is a city of wonders!

And still, if you’d ask me about my best Budapest experience,

I would emphasize one thing: my new teeth, my new life. I can walk on the street now and smile at the world. That is the most wonderful and uplifting feeling!
Madenta is one of the best things that ever happened to me. Thanks to them my entire life has changed for the better, much better. I look back at old pictures, photos of my ‘previous life’ and it is shocking to see what a grumpy-face I was with my mouth closed all the time and no smile at all.

But now I am smiling all the time.

Sometimes I make jokes about it: ‘Okay, the next big thing I should go for is a botox treatment, because I am already starting to get crow’s feet around my eyes.’
No, no, I am only kidding. I would rather have 1,000 crow’s feet on my face than one missing tooth from my mouth. Teeth are very important. When I meet or talk to someone, I see their eyes and teeth first. That is the first impression we make on each other.

My family and friends keep telling me

that I look much younger with my new teeth. I am still learning to live a whole life again and smile my way through it. Like I learned to walk as a baby. The Madenta team probably can’t even imagine the effect their work has had on my life. They are like a big family to me now.

What is my message

for those who are in the same shoes and still hesitant?

Don’t wait! Go for it, and don’t  waste any more time. You will get a different life. Read my story – it’s the truth. Trust Madenta and its team and book your ticket right now to Budapest.”

Following an extensive dental treatment, involving full scaling, deep cleaning and polishing, panoramic radiograph, local anaesthesia, temporary crown placement, and permanent zirconium bridge placement, Sonja was happy to answer our questions about her experiences at Madenta, questions like: How did she find a dental clinic and a dentist in Hungary she now fully trusts? or How did she overcome her fears within a few days? For the answers to those questions and more, read our interview with her below.

Sonja’s first dental bridge had been made back in her homeland many years ago, but she was never happy with it. “First, it never looked good. Second, it broke in the beginning,” she recalls, continuing:

Two of my adjacent healthy teeth were extracted back home, in order to install a bridge to compensate for tooth loss. After one week, the middle part of it broke. Later I found another dentist who made it better, by putting a filling in it. I trusted him fully over the years, but he passed away this spring. That is why I needed to find another solution.”

Why Budapest?   

Sonja: It’s a fact that dental treatments in my home country are very expensive. Let me give you an example: my last dentist gave me an offer for a new bridge 5 years ago for nearly 3,600 euro – I could not afford that!

My best friend recently came across an ad regarding treatments at Madenta in Budapest, promising affordable prices compared to those at home, so it was she who first told me about this possibility. Luckily, Madenta works with international contact persons, which made the inquiry process very easy: mine were very well-prepared and provided us with all the necessary information to come to a decision. They explained that due to the fact that Budapest is a “dental holiday paradise”, dentists are more advanced, clinics are more modern and well equipped – everything we heard sounded absolutely reassuring! After having many chats with a friend on this topic, I told her one day:

“You know, what? I’ve made up my mind: we are going to Hungary! I have the feeling that my bridge could be fixed there.”

How did the treatment go?

Sonja: Everything went smoothly and quickly.  On the first visit Dr. Árpád Nagy, the dentist who treated me, took the old bridge out. Straight away after that, I got a temporary one, so I did not go toothless even for a single day. I left his chair within an hour with a temporary bridge. Even the temporary one looked so nice, I was totally happy with it. And the permanent one looks even better!

After getting the temporary bridge, I went to see their dental hygienist and I got my teeth cleaned and polished. I came back 6 days later and got the permanent bridge. Between the two appointments, I had so much fun in Budapest: I explored the city and fell in love with it. Altogether it was more of a city break than a medical treatment trip.

What were your first impressions of the clinic?

Sonja: The state-of-the-art facilities, tidiness, and chic design were absolutely positive! Madenta is not a typical “dental clinic” – it is much more relaxed. The entire staff is helpful, nice and kind, you feel safe, and they make you feel at home.

As for the doctor, I mentioned before that I had 100% trust in my previous dentist and never thought I would find another one again. Being able to trust your dentist is vital. And Dr. Nagy earned my trust immediately and kept it throughout the whole process. So, I have a dentist again – there, in Budapest! I will go back again whenever I need dental treatment. I plan to go every now and then for a regular check-up.

During my treatment everything was professional. Dr. Nagy explained everything in great detail. Normally, I get stressed out in a dental chair, but he helped me to relax. And his English is great!

How concerned were you about the costs?

Sonja: When you go to the dentist back home you are constantly thinking about the costs. At Madenta, everything was transparent regarding prices, treatment steps, and the entire process. You get a treatment plan with details step by step, so there were no surprises, nothing unexpected. Plus, I paid a fraction of the quote I was given in my country 5 years ago for this bridge and received excellent value for money.

Was it a difficult decision to go to a foreign country, Hungary, for your dental treatment?

Sonja: Hungarian medical education and services have a really good reputation where I come from. My daughter’s friend is a doctor, who was trained in Hungary, and a lot of other Icelandic doctors have completed their studies there. The country is well known for its high-level education system and it is common knowledge that Hungarian dentists have been trained to the highest standards. I used to follow my former dentist on Facebook, and I clearly remember one communication between him and a lady who was a cancer survivor and had been treated with chemotherapy for a long time. The chemotherapy had serious side effects on her mouth. She asked my dentist what she should do with her ruined teeth. And my dentist answered: “If money isn’t an issue, it might be easier for some to get their treatment in their home country. If money is an obstacle, then go to Hungary!”

Would you recommend Madenta to everyone?

Sonja: Definitely, yes, I would. I have 100% trust in the Madenta team. They offer the perfect combination of care and quality. Actually, I have already recommended the clinic on numerous occasions, recounting my experiences to some of my friends, and now they all want to go there for treatment. Also, my grandkids need braces, so I keep telling my kids to take them to Budapest and get it done there.

Is there anything else we should know?

Sonja: I just want to thank Madenta for the experience. I got full service from the very beginning ’til the end, from door to door. The entire experience has been smooth, and I felt so safe during the whole process. When we arrived in Budapest, they picked us up at the airport and drove us to our accommodation. They even drove us back to the airport.
I am very satisfied. I know people who have been there before, and the quality level stays the same. There is a group of people on Facebook who are asking questions about treatments abroad and all of them who have been to Hungary were absolutely satisfied with what they got.

What was your best experience?

Sonja: Lorand, the owner of the Clinic, took us on a boat trip on the Danube one evening. Wow, that was magnificent – like a fairy tale! The Budapest night views are charmingly romantic and breathtakingly beautiful, as the city is illuminated at night. The two banks of the river Danube were bejeweled with brightly-lit churches, the Buda Castle, the ornate parliament building, the palm-leaved Statue of Liberty that sits atop Gellert Hill, the majestic St. Stephen’s Basilica. They’re all fantastic sights! And I tried Hungarian wine and goulash. Heavy, but delicious!

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